Unfortunately we are unable to cancel an order once it has been shipped. Order cancellation is dependent on whether or not it has been shipped. Send your order cancellation request to sales@styleparish.com, so that we can assess whether we can fulfill your request. Once we receive your Order Cancellation request, we will get in touch with you within 24 hours regarding the status of your order and confirm whether the order can be cancelled or not. We practice every effort to ensure fast delivery and it would be advisable to check your order before placing it. If the order has been shipped, however, you may exchange/return the product in accordance with our Exchange/Return policies.